Mini-Program/pages/customer-service/detail/index.js

// pages/customer-service/detail/index.js
const api = require('../../../utils/api');

Page({
  data: {
    customerData: null,
    customerServices: [
      {
        id: 1,
        managerId: 'PM001',
        managercompany: '鸡蛋贸易有限公司',
        managerdepartment: '采购部',
        organization: '鸡蛋采购组',
        projectName: '高级采购经理',
        name: '张三',
        alias: '张经理',
        phoneNumber: '13800138001',
        avatarUrl: '',
        score: 999,
        isOnline: true,
        responsibleArea: '华北区鸡蛋采购',
        experience: '1-3年',
        serviceCount: 200,
        purchaseCount: 15000,
        profitIncreaseRate: 15,
        profitFarmCount: 120,
        skills: ['渠道拓展', '供应商维护', '质量把控', '精准把控市场价格']
      },
      {
        id: 2,
        managerId: 'PM002',
        managercompany: '鸡蛋贸易有限公司',
        managerdepartment: '采购部',
        organization: '全国采购组',
        projectName: '采购经理',
        name: '李四',
        alias: '李经理',
        phoneNumber: '13900139002',
        avatarUrl: '',
        score: 998,
        isOnline: true,
        responsibleArea: '全国鸡蛋采购',
        experience: '2-3年',
        serviceCount: 200,
        purchaseCount: 20000,
        profitIncreaseRate: 18,
        profitFarmCount: 150,
        skills: ['精准把控市场价格', '渠道拓展', '供应商维护']
      },
      {
        id: 3,
        managerId: 'PM003',
        managercompany: '鸡蛋贸易有限公司',
        managerdepartment: '采购部',
        organization: '华东采购组',
        projectName: '采购专员',
        name: '王五',
        alias: '王专员',
        phoneNumber: '13700137003',
        avatarUrl: '',
        score: 997,
        isOnline: false,
        responsibleArea: '华东区鸡蛋采购',
        experience: '1-2年',
        serviceCount: 150,
        purchaseCount: 12000,
        profitIncreaseRate: 12,
        profitFarmCount: 80,
        skills: ['质量把控', '供应商维护']
      },
      {
        id: 4,
        managerId: 'PM004',
        managercompany: '鸡蛋贸易有限公司',
        managerdepartment: '采购部',
        organization: '华南采购组',
        projectName: '高级采购经理',
        name: '赵六',
        alias: '赵经理',
        phoneNumber: '13600136004',
        avatarUrl: '',
        score: 996,
        isOnline: true,
        responsibleArea: '华南区鸡蛋采购',
        experience: '3-5年',
        serviceCount: 250,
        purchaseCount: 25000,
        profitIncreaseRate: 20,
        profitFarmCount: 180,
        skills: ['精准把控市场价格', '渠道拓展', '质量把控', '供应商维护']
      }
    ]
  },

  onLoad: function (options) {
    // 获取传递过来的客服ID
    const { id } = options;
    // 根据ID查找客服数据
    const customerData = this.data.customerServices.find(item => item.id === parseInt(id));
    
    if (customerData) {
      this.setData({
        customerData: customerData
      });
      // 设置导航栏标题
      wx.setNavigationBarTitle({
        title: `${customerData.alias} - 客服详情`,
      });
    } else {
      // 如果找不到对应ID的客服，显示错误提示
      wx.showToast({
        title: '未找到客服信息',
        icon: 'none'
      });
    }
  },

  onShow() {
    // 更新自定义tabBar状态
    if (typeof this.getTabBar === 'function' && this.getTabBar()) {
      this.getTabBar().setData({
        selected: -1 // 不选中任何tab
      });
    }
  },

  // 返回上一页
  onBack: function () {
    wx.navigateBack();
  },

  // 在线沟通
  onChat: function () {
    const { customerData } = this.data;
    if (!customerData) return;

    // 获取当前用户的手机号
    let userPhone = '';
    try {
      // 尝试从不同的存储位置获取手机号
      const userInfo = wx.getStorageSync('userInfo');
      if (userInfo && userInfo.phoneNumber) {
        userPhone = userInfo.phoneNumber;
      } else {
        // 尝试从其他可能的存储位置获取
        const users = wx.getStorageSync('users') || {};
        const userId = wx.getStorageSync('userId');
        if (userId && users[userId] && users[userId].phoneNumber) {
          userPhone = users[userId].phoneNumber;
        } else {
          userPhone = wx.getStorageSync('phoneNumber');
        }
      }
    } catch (e) {
      console.error('获取用户手机号失败:', e);
    }

    console.log('当前用户手机号:', userPhone);
    console.log('客服手机号:', customerData.phoneNumber);

    // 验证手机号
    if (!userPhone) {
      wx.showToast({
        title: '请先登录获取手机号',
        icon: 'none'
      });
      return;
    }

    // 显示加载提示
    wx.showLoading({
      title: '正在建立聊天...',
    });

    // 调用API添加聊天记录
    api.addChatRecord(userPhone, customerData.phoneNumber).then(res => {
      console.log('添加聊天记录成功:', res);
      // 隐藏加载提示
      wx.hideLoading();
      // 导航到聊天详情页面
      wx.navigateTo({
        url: `/pages/chat-detail/index?id=${customerData.phoneNumber}&name=${customerData.alias}`
      });
    }).catch(err => {
      console.error('添加聊天记录失败:', err);
      // 隐藏加载提示
      wx.hideLoading();
      // 显示错误提示
      wx.showToast({
        title: '建立聊天失败: ' + (err.message || '请稍后重试'),
        icon: 'none'
      });
    });
  },

  // 拨打电话
  onCall: function () {
    const { customerData } = this.data;
    if (customerData && customerData.phoneNumber) {
      wx.makePhoneCall({
        phoneNumber: customerData.phoneNumber,
        success: function () {
          console.log('拨打电话成功');
        },
        fail: function () {
          console.log('拨打电话失败');
        }
      });
    }
  },

  // 分享功能
  onShareAppMessage: function () {
    const { customerData } = this.data;
    return {
      title: `${customerData?.alias || '优秀客服'} - 鸡蛋贸易平台`,
      path: `/pages/customer-service/detail/index?id=${customerData?.id}`,
      imageUrl: ''
    };
  }
});