Mini-Program/server-example/simple-customer-service-test.js

// 简化的客服在线状态测试脚本
const WebSocket = require('ws');
const http = require('http');

// 服务器地址
const SERVER_URL = 'ws://localhost:3003';
const API_URL = 'http://localhost:3003/api/managers';

// 客服信息
const customerServicePhone = '17780155537';
const customerServiceId = '22'; // 刘杨的ID

console.log('=== 简化的客服在线状态测试 ===');
console.log(`测试客服ID: ${customerServiceId}`);

// 检查客服当前状态
function checkStatus() {
  return new Promise((resolve, reject) => {
    http.get(API_URL, (res) => {
      let data = '';
      res.on('data', chunk => data += chunk);
      res.on('end', () => {
        try {
          const result = JSON.parse(data);
          const manager = result.data.find(m => m.managerId === customerServiceId);
          if (manager) {
            console.log(`客服状态: ${manager.online ? '✅ 在线' : '❌ 离线'}`);
            resolve(manager.online);
          } else {
            console.log('未找到客服信息');
            resolve(false);
          }
        } catch (e) {
          reject(e);
        }
      });
    }).on('error', reject);
  });
}

// 使用基础认证格式（与诊断脚本中成功的格式一致）
function testSimpleAuth() {
  return new Promise((resolve, reject) => {
    console.log('\n--- 使用基础认证格式 ---');
    const ws = new WebSocket(SERVER_URL);
    
    ws.on('open', () => {
      console.log('连接已建立');
      // 使用最简单的认证格式
      const authMessage = {
        managerId: customerServiceId,
        type: 'manager'
      };
      console.log('发送认证:', JSON.stringify(authMessage));
      ws.send(JSON.stringify(authMessage));
    });
    
    ws.on('message', (data) => {
      const msg = JSON.parse(data);
      console.log('收到响应:', msg);
      if (msg.type === 'auth_success') {
        console.log('✅ 认证成功！');
        resolve({ success: true, ws });
      } else {
        console.log('❌ 认证失败');
        ws.close();
        resolve({ success: false });
      }
    });
    
    ws.on('error', (e) => {
      console.log('连接错误:', e.message);
      resolve({ success: false });
    });
    
    setTimeout(() => {
      console.log('连接超时');
      ws.close();
      resolve({ success: false });
    }, 5000);
  });
}

// 主函数
async function runTest() {
  try {
    // 1. 检查初始状态
    console.log('\n1. 检查初始状态:');
    await checkStatus();
    
    // 2. 尝试认证
    console.log('\n2. 尝试WebSocket认证:');
    const authResult = await testSimpleAuth();
    
    if (authResult.success) {
      // 3. 等待3秒后再次检查状态
      console.log('\n3. 等待并检查更新后的状态...');
      setTimeout(async () => {
        const newStatus = await checkStatus();
        
        console.log('\n=== 测试结果 ===');
        if (newStatus) {
          console.log('🎉 成功！客服状态已更新为在线');
        } else {
          console.log('❌ 失败！客服仍显示离线');
        }
        
        // 保持连接15秒
        console.log('\n保持连接15秒，请在前端查看状态...');
        setTimeout(() => {
          authResult.ws.close();
          console.log('\n测试完成！');
        }, 15000);
      }, 3000);
    } else {
      console.log('\n=== 测试结果 ===');
      console.log('❌ 认证失败，请检查认证格式或服务器配置');
    }
    
  } catch (error) {
    console.error('测试过程中出错:', error);
  }
}

runTest();