/* pages/customer-service/detail/index.wxss */
.container {
  padding-bottom: 100rpx;
  background-color: #f8f8f8;
  min-height: 100vh;
}

/* 顶部导航栏 */
.nav-bar {
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding: 44rpx 30rpx 20rpx;
  background-color: #fff;
  border-bottom: 1rpx solid #f0f0f0;
  position: fixed;
  top: 0;
  left: 0;
  right: 0;
  z-index: 1000;
  width: 100%;
  box-sizing: border-box;
}

.nav-left {
  width: 80rpx;
  display: flex;
  justify-content: flex-start;
}

.back-icon {
  font-size: 32rpx;
  color: #333;
  font-weight: normal;
}

.nav-title {
  font-size: 36rpx;
  font-weight: bold;
  color: #333;
  flex: 1;
  text-align: center;
}

.nav-right {
  display: flex;
  align-items: center;
  gap: 30rpx;
}

.share-icon {
  font-size: 32rpx;
  color: #333;
}

/* 客服基本信息 */
.info-section {
  background-color: #fff;
  padding: 120rpx 30rpx 30rpx;
  margin-bottom: 20rpx;
}

.header-info {
  display: flex;
  align-items: center;
}

.avatar-container {
  width: 160rpx;
  height: 160rpx;
  margin-right: 30rpx;
  position: relative;
}

.avatar {
  width: 100%;
  height: 100%;
  border-radius: 50%;
  background-color: #f0f0f0;
  border: 4rpx solid #f0f0f0;
}

.online-indicator-large {
  position: absolute;
  bottom: 0;
  right: 0;
  background-color: #52c41a;
  color: white;
  font-size: 24rpx;
  padding: 8rpx 20rpx;
  border-radius: 20rpx;
  border: 4rpx solid white;
}

.offline-indicator-large {
  position: absolute;
  bottom: 0;
  right: 0;
  background-color: #999;
  color: white;
  font-size: 24rpx;
  padding: 8rpx 20rpx;
  border-radius: 20rpx;
  border: 4rpx solid white;
}

.header-details {
  flex: 1;
}

.name-score-row {
  display: flex;
  align-items: center;
  margin-bottom: 12rpx;
}

.name-large {
  font-size: 40rpx;
  font-weight: bold;
  color: #333;
  margin-right: 16rpx;
}

.score-large {
  font-size: 28rpx;
  color: #fff;
  background: linear-gradient(135deg, #ffb800, #ff7700);
  padding: 6rpx 16rpx;
  border-radius: 20rpx;
}

.position {
  font-size: 32rpx;
  color: #666;
  margin-bottom: 8rpx;
}

.company-large {
  font-size: 28rpx;
  color: #999;
}

/* 核心信息卡片 */
.core-info-section {
  padding: 0 30rpx;
  margin-bottom: 20rpx;
}

.info-card {
  background-color: #fff;
  border-radius: 24rpx;
  padding: 30rpx;
  box-shadow: 0 2rpx 12rpx rgba(0, 0, 0, 0.05);
}

.info-item {
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding: 20rpx 0;
  border-bottom: 1rpx solid #f0f0f0;
}

.info-item:last-child {
  border-bottom: none;
}

.info-label {
  font-size: 30rpx;
  color: #666;
}

.info-value {
  font-size: 30rpx;
  color: #333;
  text-align: right;
  flex: 1;
  margin-left: 30rpx;
}

.phone-number {
  color: #1890ff;
}

/* 专业技能标签 */
.skills-section {
  background-color: #fff;
  padding: 30rpx;
  margin-bottom: 20rpx;
}

.section-title {
  font-size: 32rpx;
  font-weight: bold;
  color: #333;
  margin-bottom: 20rpx;
}

.skills-container {
  display: flex;
  flex-wrap: wrap;
  gap: 16rpx;
  padding-bottom: 10rpx;
}

.skill-tag {
  background-color: #f0f9ff;
  color: #1890ff;
  font-size: 26rpx;
  padding: 12rpx 24rpx;
  border-radius: 20rpx;
  border: 1rpx solid #bae7ff;
  transition: all 0.2s ease;
}

.skill-tag:active {
  background-color: #bae7ff;
  transform: scale(0.98);
}

/* 业绩数据 */
.performance-section {
  background-color: #fff;
  padding: 30rpx;
  margin-bottom: 120rpx;
}

.performance-cards {
  display: flex;
  justify-content: space-between;
  gap: 20rpx;
}

.performance-card {
  flex: 1;
  background-color: #f9f9f9;
  padding: 24rpx;
  border-radius: 16rpx;
  text-align: center;
  transition: all 0.2s ease;
  position: relative;
  overflow: hidden;
}

.performance-card:active {
  transform: translateY(2rpx);
  background-color: #f0f0f0;
}

.performance-number {
  font-size: 36rpx;
  font-weight: bold;
  color: #333;
  margin-bottom: 12rpx;
}

.performance-number.profit-rate {
  color: #52c41a;
}

.performance-label {
  font-size: 24rpx;
  color: #666;
  line-height: 1.4;
}

/* 底部操作按钮 */
.bottom-actions {
  position: fixed;
  bottom: 0;
  left: 0;
  right: 0;
  display: flex;
  background-color: #fff;
  padding: 20rpx 30rpx;
  border-top: 1rpx solid #f0f0f0;
  gap: 20rpx;
}

.action-button {
  flex: 1;
  padding: 24rpx;
  border-radius: 40rpx;
  text-align: center;
  font-size: 32rpx;
  font-weight: 500;
  transition: all 0.2s ease;
  position: relative;
  overflow: hidden;
}

.action-button:active {
  transform: scale(0.98);
  opacity: 0.9;
}

.chat-button:active {
  background-color: #096dd9;
}

.call-button:active {
  background-color: #389e0d;
}

.chat-button {
  background-color: #1890ff;
  color: white;
}

.call-button {
  background-color: #52c41a;
  color: white;
}

.button-text {
  font-size: 30rpx;
}